The stage of the personal selling process in which the salesperson attempts to make a favorable impression, gather information about the customer's needs and objectives, and build a rapport with the prospective customers is called
A) prospecting.
B) preapproach.
C) approach.
D) making the presentation.
E) overcoming objections.
Question 2
Joiners are those consumers who read what other consumers write, but do not produce any content themselves.
Indicate whether the statement is true or false