This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The most important ingredient of a customer service program is a. its standards. b. superior ... (Read 93 times)

altibaby

  • Hero Member
  • *****
  • Posts: 562
on: Jun 29, 2018
The most important ingredient of a customer service program is
 a. its standards.
  b. superior training of representatives.
  c. its activities schedule.
  d. high quality of representatives' performance capabilities.
  e. good form letters.

Question 2

Under this currency management method the purchaser pays a pre-established rate for a currency in the future to one of the major banks.
 a. Forward contract
 b. Futures contract
 c. Currency fluctuation contract
 d. Options contract


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

millet

  • Sr. Member
  • ****
  • Posts: 354
Reply #1 on: Jun 29, 2018
Answer to Question 1

D

Answer to Question 2

a


altibaby

  • Member
  • Posts: 562
Reply 2 on: Jun 29, 2018
:D TYSM

komodo7

  • Member
  • Posts: 322
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

In most climates, 8 to 10 glasses of water per day is recommended for adults. The best indicator for adequate fluid intake is frequent, clear urination.

Did you know?

Liver spots have nothing whatsoever to do with the liver. They are a type of freckles commonly seen in older adults who have been out in the sun without sufficient sunscreen.

Did you know?

Historic treatments for rheumatoid arthritis have included gold salts, acupuncture, a diet consisting of apples or rhubarb, nutmeg, nettles, bee venom, bracelets made of copper, prayer, rest, tooth extractions, fasting, honey, vitamins, insulin, snow collected on Christmas, magnets, and electric convulsion therapy.

Did you know?

Street names for barbiturates include reds, red devils, yellow jackets, blue heavens, Christmas trees, and rainbows. They are commonly referred to as downers.

Did you know?

Symptoms of kidney problems include a loss of appetite, back pain (which may be sudden and intense), chills, abdominal pain, fluid retention, nausea, the urge to urinate, vomiting, and fever.

ABO Blood Reactions Are Important in Transfusions ABO Blood Reactions Are Important in Transfusions
Josiah Wedgwood, Queen's Ware dinner service (detail). Josiah Wedgwood, Queen's Ware dinner service (detail).
Sample Program for Changing Daily Caloric Intake Sample Program for Changing Daily Caloric Intake
Sample Exercise Program for Limited Older Adults (cont.) Sample Exercise Program for Limited Older Adults (cont.)
Continue holding the head with one hand, and apply effleurage superior to inferior along the ... Continue holding the head with one hand, and apply effleurage superior to inferior along the ...
Remote sensing and GIS are important tools Remote sensing and GIS are important tools
Video: Major Elements in Biological Molecules: Nucleic acids

For a complete list of videos, visit our video library