Which of the following is a possible negative impact of services ...

[Bob-Dole]

Which of the following is a possible negative impact of services technology?
 a. dependence on the electric power grid
  b. employment levels may fall in absolute terms
  c. low-skill service workers may be replaced by automated technology
  d. All of the above are possible negative impacts.
  e. None of the above are possible negative impacts.

Question 2

Wherein the goal of the market-focused business strategy is to identify and supply product/service to discrete segments with promise of strong demand yet allowing for flexibility in meeting demand and where a firm can concentrate its internal resources describes characteristics of which of the following four market-focused business strategies?
 a. initiator
  b. early imitator
  c. follower
  d. market segmenter

[meganmoser117]

Answer to Question 1

d

Answer to Question 2

D. See Table 5-2 for the four sets of characteristics describing each of the market-focused business strategies.