Author Question: When service meets or exceeds customers' expectations, it is said to be _____ service. a. ... (Read 66 times)

jCorn1234

  • Hero Member
  • *****
  • Posts: 545
When service meets or exceeds customers' expectations, it is said to be _____ service.
 a. high-quality
  b. top-notch
  c. high-performance
  d. 100 percent guaranteed
  e. exemplar

Question 2

Market share refers to a retailer's sales compared to the store's sales for the same month in the previous year.
 
 Indicate whether the statement is true or false



smrerig

  • Sr. Member
  • ****
  • Posts: 325
Answer to Question 1

A

Answer to Question 2

F



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

smrerig

  • Sr. Member
  • ****
  • Posts: 325

 

Did you know?

Egg cells are about the size of a grain of sand. They are formed inside of a female's ovaries before she is even born.

Did you know?

The average human gut is home to perhaps 500 to 1,000 different species of bacteria.

Did you know?

As many as 20% of Americans have been infected by the fungus known as Histoplasmosis. While most people are asymptomatic or only have slight symptoms, infection can progress to a rapid and potentially fatal superinfection.

Did you know?

According to the American College of Allergy, Asthma & Immunology, more than 50 million Americans have some kind of food allergy. Food allergies affect between 4 and 6% of children, and 4% of adults, according to the CDC. The most common food allergies include shellfish, peanuts, walnuts, fish, eggs, milk, and soy.

Did you know?

The most destructive flu epidemic of all times in recorded history occurred in 1918, with approximately 20 million deaths worldwide.

For a complete list of videos, visit our video library