Author Question: When service meets or exceeds customers' expectations, it is said to be _____ service. a. ... (Read 97 times)

jCorn1234

  • Hero Member
  • *****
  • Posts: 545
When service meets or exceeds customers' expectations, it is said to be _____ service.
 a. high-quality
  b. top-notch
  c. high-performance
  d. 100 percent guaranteed
  e. exemplar

Question 2

Market share refers to a retailer's sales compared to the store's sales for the same month in the previous year.
 
 Indicate whether the statement is true or false



smrerig

  • Sr. Member
  • ****
  • Posts: 325
Answer to Question 1

A

Answer to Question 2

F



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

smrerig

  • Sr. Member
  • ****
  • Posts: 325

 

Did you know?

More than 30% of American adults, and about 12% of children utilize health care approaches that were developed outside of conventional medicine.

Did you know?

Nearly all drugs pass into human breast milk. How often a drug is taken influences the amount of drug that will pass into the milk. Medications taken 30 to 60 minutes before breastfeeding are likely to be at peak blood levels when the baby is nursing.

Did you know?

People with high total cholesterol have about two times the risk for heart disease as people with ideal levels.

Did you know?

There are more bacteria in your mouth than there are people in the world.

Did you know?

Certain chemicals, after ingestion, can be converted by the body into cyanide. Most of these chemicals have been removed from the market, but some old nail polish remover, solvents, and plastics manufacturing solutions can contain these substances.

For a complete list of videos, visit our video library