Author Question: When service meets or exceeds customers' expectations, it is said to be _____ service. a. ... (Read 90 times)

jCorn1234

  • Hero Member
  • *****
  • Posts: 545
When service meets or exceeds customers' expectations, it is said to be _____ service.
 a. high-quality
  b. top-notch
  c. high-performance
  d. 100 percent guaranteed
  e. exemplar

Question 2

Market share refers to a retailer's sales compared to the store's sales for the same month in the previous year.
 
 Indicate whether the statement is true or false



smrerig

  • Sr. Member
  • ****
  • Posts: 325
Answer to Question 1

A

Answer to Question 2

F



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

smrerig

  • Sr. Member
  • ****
  • Posts: 325

 

Did you know?

Vaccines prevent between 2.5 and 4 million deaths every year.

Did you know?

Human neurons are so small that they require a microscope in order to be seen. However, some neurons can be up to 3 feet long, such as those that extend from the spinal cord to the toes.

Did you know?

Adult head lice are gray, about ? inch long, and often have a tiny dot on their backs. A female can lay between 50 and 150 eggs within the several weeks that she is alive. They feed on human blood.

Did you know?

According to the American College of Allergy, Asthma & Immunology, more than 50 million Americans have some kind of food allergy. Food allergies affect between 4 and 6% of children, and 4% of adults, according to the CDC. The most common food allergies include shellfish, peanuts, walnuts, fish, eggs, milk, and soy.

Did you know?

Certain topical medications such as clotrimazole and betamethasone are not approved for use in children younger than 12 years of age. They must be used very cautiously, as directed by a doctor, to treat any child. Children have a much greater response to topical steroid medications.

For a complete list of videos, visit our video library