Author Question: When service meets or exceeds customers' expectations, it is said to be _____ service. a. ... (Read 70 times)

jCorn1234

  • Hero Member
  • *****
  • Posts: 545
When service meets or exceeds customers' expectations, it is said to be _____ service.
 a. high-quality
  b. top-notch
  c. high-performance
  d. 100 percent guaranteed
  e. exemplar

Question 2

Market share refers to a retailer's sales compared to the store's sales for the same month in the previous year.
 
 Indicate whether the statement is true or false



smrerig

  • Sr. Member
  • ****
  • Posts: 325
Answer to Question 1

A

Answer to Question 2

F



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

smrerig

  • Sr. Member
  • ****
  • Posts: 325

 

Did you know?

Stevens-Johnson syndrome and Toxic Epidermal Necrolysis syndrome are life-threatening reactions that can result in death. Complications include permanent blindness, dry-eye syndrome, lung damage, photophobia, asthma, chronic obstructive pulmonary disease, permanent loss of nail beds, scarring of mucous membranes, arthritis, and chronic fatigue syndrome. Many patients' pores scar shut, causing them to retain heat.

Did you know?

Giardia is one of the most common intestinal parasites worldwide, and infects up to 20% of the world population, mostly in poorer countries with inadequate sanitation. Infections are most common in children, though chronic Giardia is more common in adults.

Did you know?

All patients with hyperparathyroidism will develop osteoporosis. The parathyroid glands maintain blood calcium within the normal range. All patients with this disease will continue to lose calcium from their bones every day, and there is no way to prevent the development of osteoporosis as a result.

Did you know?

Acetaminophen (Tylenol) in overdose can seriously damage the liver. It should never be taken by people who use alcohol heavily; it can result in severe liver damage and even a condition requiring a liver transplant.

Did you know?

The human body's pharmacokinetics are quite varied. Our hair holds onto drugs longer than our urine, blood, or saliva. For example, alcohol can be detected in the hair for up to 90 days after it was consumed. The same is true for marijuana, cocaine, ecstasy, heroin, methamphetamine, and nicotine.

For a complete list of videos, visit our video library