Author Question: When service meets or exceeds customers' expectations, it is said to be _____ service. a. ... (Read 34 times)

jCorn1234

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When service meets or exceeds customers' expectations, it is said to be _____ service.
 a. high-quality
  b. top-notch
  c. high-performance
  d. 100 percent guaranteed
  e. exemplar

Question 2

Market share refers to a retailer's sales compared to the store's sales for the same month in the previous year.
 
 Indicate whether the statement is true or false



smrerig

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Answer to Question 1

A

Answer to Question 2

F



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smrerig

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