Author Question: When service meets or exceeds customers' expectations, it is said to be _____ service. a. ... (Read 33 times)

jCorn1234

  • Hero Member
  • *****
  • Posts: 545
When service meets or exceeds customers' expectations, it is said to be _____ service.
 a. high-quality
  b. top-notch
  c. high-performance
  d. 100 percent guaranteed
  e. exemplar

Question 2

Market share refers to a retailer's sales compared to the store's sales for the same month in the previous year.
 
 Indicate whether the statement is true or false



smrerig

  • Sr. Member
  • ****
  • Posts: 325
Answer to Question 1

A

Answer to Question 2

F



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

smrerig

  • Sr. Member
  • ****
  • Posts: 325

 

Did you know?

About 3% of all pregnant women will give birth to twins, which is an increase in rate of nearly 60% since the early 1980s.

Did you know?

Patients who cannot swallow may receive nutrition via a parenteral route—usually, a catheter is inserted through the chest into a large vein going into the heart.

Did you know?

Calcitonin is a naturally occurring hormone. In women who are at least 5 years beyond menopause, it slows bone loss and increases spinal bone density.

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

Did you know?

Signs and symptoms of a drug overdose include losing consciousness, fever or sweating, breathing problems, abnormal pulse, and changes in skin color.

For a complete list of videos, visit our video library