This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Giving service-contact employees the discretion to make day-to-day decisions on job-related ... (Read 52 times)

newbem

  • Hero Member
  • *****
  • Posts: 579
on: Jul 7, 2018
Giving service-contact employees the discretion to make day-to-day decisions on job-related activities is instrumental in creating a customer-responsive culture.
 
  Indicate whether the statement is true or false.

Question 2

Which of the following is a criticism of spiritual organizational cultures?
 
  A) inhibition of employees' expressions and emotions
  B) incompatibility between profits and spirituality
  C) lack of openness with stakeholders such as customers and suppliers
  D) absence of employee empowerment


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

emsimon14

  • Sr. Member
  • ****
  • Posts: 344
Reply #1 on: Jul 7, 2018
Answer to Question 1

Answer: TRUE

Answer to Question 2

Answer: B


newbem

  • Hero Member
  • *****
  • Posts: 579
Reply #2 on: Jul 7, 2018
Thank you


emsimon14

  • Sr. Member
  • ****
  • Posts: 344
Reply #3 on: Jul 7, 2018
No problemo


« previous next »
 

Did you know?

Autoimmune diseases occur when the immune system destroys its own healthy tissues. When this occurs, white blood cells cannot distinguish between pathogens and normal cells.

Did you know?

During pregnancy, a woman is more likely to experience bleeding gums and nosebleeds caused by hormonal changes that increase blood flow to the mouth and nose.

Did you know?

Sildenafil (Viagra®) has two actions that may be of consequence in patients with heart disease. It can lower the blood pressure, and it can interact with nitrates. It should never be used in patients who are taking nitrates.

Did you know?

Many of the drugs used by neuroscientists are derived from toxic plants and venomous animals (such as snakes, spiders, snails, and puffer fish).

Did you know?

Anti-aging claims should not ever be believed. There is no supplement, medication, or any other substance that has been proven to slow or stop the aging process.

No recombinants are produced without cell contact No recombinants are produced without cell contact
The Sun giving out a large geomagnetic storm The Sun giving out a large geomagnetic storm
Procedures and Diagnostic Tests Related to the Ear Procedures and Diagnostic Tests Related to the Ear
Many African Americans are trying to get in closer contact with their roots. To do this, some use ... Many African Americans are trying to get in closer contact with their roots. To do this, some use ...
Two wells are filled with related or partially identical antigens. The well on the left contains an ... Two wells are filled with related or partially identical antigens. The well on the left contains an ...
Jane was due to make loan payments of S1872 nine months ago, S3074 five month ago, and S498 in ... Jane was due to make loan payments of S1872 nine months ago, S3074 five month ago, and S498 in ...
Video: Prone Position

For a complete list of videos, visit our video library