This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Giving service-contact employees the discretion to make day-to-day decisions on job-related ... (Read 101 times)

newbem

  • Hero Member
  • *****
  • Posts: 579
on: Jul 7, 2018
Giving service-contact employees the discretion to make day-to-day decisions on job-related activities is instrumental in creating a customer-responsive culture.
 
  Indicate whether the statement is true or false.

Question 2

Which of the following is a criticism of spiritual organizational cultures?
 
  A) inhibition of employees' expressions and emotions
  B) incompatibility between profits and spirituality
  C) lack of openness with stakeholders such as customers and suppliers
  D) absence of employee empowerment


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

emsimon14

  • Sr. Member
  • ****
  • Posts: 344
Reply #1 on: Jul 7, 2018
Answer to Question 1

Answer: TRUE

Answer to Question 2

Answer: B


newbem

  • Hero Member
  • *****
  • Posts: 579
Reply #2 on: Jul 7, 2018
Thank you


emsimon14

  • Sr. Member
  • ****
  • Posts: 344
Reply #3 on: Jul 7, 2018
No problemo


« previous next »
 

Did you know?

The top 10 most important tips that will help you grow old gracefully include (1) quit smoking, (2) keep your weight down, (3) take supplements, (4) skip a meal each day or fast 1 day per week, (5) get a pet, (6) get medical help for chronic pain, (7) walk regularly, (8) reduce arguments, (9) put live plants in your living space, and (10) do some weight training.

Did you know?

The first-known contraceptive was crocodile dung, used in Egypt in 2000 BC. Condoms were also reportedly used, made of animal bladders or intestines.

Did you know?

The FDA recognizes 118 routes of administration.

Did you know?

More than one-third of adult Americans are obese. Diseases that kill the largest number of people annually, such as heart disease, cancer, diabetes, stroke, and hypertension, can be attributed to diet.

Did you know?

Stevens-Johnson syndrome and Toxic Epidermal Necrolysis syndrome are life-threatening reactions that can result in death. Complications include permanent blindness, dry-eye syndrome, lung damage, photophobia, asthma, chronic obstructive pulmonary disease, permanent loss of nail beds, scarring of mucous membranes, arthritis, and chronic fatigue syndrome. Many patients' pores scar shut, causing them to retain heat.

Contact dermatitis resulting from poison ivy. Contact dermatitis resulting from poison ivy.
Terms Related to Abnormal Blood Pressure Readings Terms Related to Abnormal Blood Pressure Readings
Procedures for Diagnostic Tests Related to the Digestive System Procedures for Diagnostic Tests Related to the Digestive System
Procedures for Diagnostic Tests Related to the Digestive System Procedures for Diagnostic Tests Related to the Digestive System
The medical assistant reviews the PDR for information related to a drug. The medical assistant reviews the PDR for information related to a drug.
The clinical division of the abdominal region into quadrants with related organs and structures. The clinical division of the abdominal region into quadrants with related organs and structures.
Video: Mechanisms for chromosome movement Animation

For a complete list of videos, visit our video library