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Author Question: ________ and ________ are the two most important factors in determining customer e-loyalty. Fill ... (Read 17 times)

SAVANNAHHOOPER23

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  • Posts: 542
on: Jul 7, 2018
________ and ________ are the two most important factors in determining customer e-loyalty.
 
  Fill in the blank(s) with correct word

Question 2

Knowledge is of limited value if
 
  A) it is not shared.
  B) company databases are not accessible to decision makers.
  C) users contribute their own specialized content.
  D) companies protect it to maintain competitive advantage.


elyse44

  • Sr. Member
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  • Posts: 319
Reply #1 on: Jul 7, 2018
Answer to Question 1

Satisfaction, trust

Answer to Question 2

A


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