Author Question: ________ and ________ are the two most important factors in determining customer e-loyalty. Fill ... (Read 61 times)

SAVANNAHHOOPER23

  • Hero Member
  • *****
  • Posts: 542
________ and ________ are the two most important factors in determining customer e-loyalty.
 
  Fill in the blank(s) with correct word

Question 2

Knowledge is of limited value if
 
  A) it is not shared.
  B) company databases are not accessible to decision makers.
  C) users contribute their own specialized content.
  D) companies protect it to maintain competitive advantage.



elyse44

  • Sr. Member
  • ****
  • Posts: 319
Answer to Question 1

Satisfaction, trust

Answer to Question 2

A



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Blood is approximately twice as thick as water because of the cells and other components found in it.

Did you know?

The highest suicide rate in the United States is among people ages 65 years and older. Almost 15% of people in this age group commit suicide every year.

Did you know?

By definition, when a medication is administered intravenously, its bioavailability is 100%.

Did you know?

Hypertension is a silent killer because it is deadly and has no significant early symptoms. The danger from hypertension is the extra load on the heart, which can lead to hypertensive heart disease and kidney damage. This occurs without any major symptoms until the high blood pressure becomes extreme. Regular blood pressure checks are an important method of catching hypertension before it can kill you.

Did you know?

Drying your hands with a paper towel will reduce the bacterial count on your hands by 45–60%.

For a complete list of videos, visit our video library