This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which quality management philosopher believed in a system that creates quality by prevention of ... (Read 55 times)

james

  • Hero Member
  • *****
  • Posts: 573
on: Jul 8, 2018
Which quality management philosopher believed in a system that creates quality by prevention of errors instead of appraisal?
 
  a. Deming
  b. Juran
  c. Donabedian
  d. Crosby

Question 2

Which organization required audits of care, which later became part of a quality assurance program?
 
  a. The Joint Commission on Accreditation of Hospitals (JCAH)
  b. The American Nurses Association (ANA)
  c. The National League for Nursing
  d. The American Hospital Association


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

phuda

  • Sr. Member
  • ****
  • Posts: 348
Reply #1 on: Jul 8, 2018
Answer to Question 1

ANS: D
Crosby, known for his zero defects concept, defined quality as conformance to requirements. He believed that the system for creating quality is prevention of errors instead of appraisal.

Answer to Question 2

ANS: A
The JCAH required audits of care, called for by its initial quality assurance standards, and increased the number of multidisciplinary audits. The quality assurance program recommended by JCAH was a retrospective review of patient care through a closed-chart audit that focused on patient care outcomes.


james

  • Hero Member
  • *****
  • Posts: 573
Reply #2 on: Jul 8, 2018
Thank you :)


phuda

  • Sr. Member
  • ****
  • Posts: 348
Reply #3 on: Jul 8, 2018
Happy to help you


« previous next »
 

Did you know?

More than 2,500 barbiturates have been synthesized. At the height of their popularity, about 50 were marketed for human use.

Did you know?

People who have myopia, or nearsightedness, are not able to see objects at a distance but only up close. It occurs when the cornea is either curved too steeply, the eye is too long, or both. This condition is progressive and worsens with time. More than 100 million people in the United States are nearsighted, but only 20% of those are born with the condition. Diet, eye exercise, drug therapy, and corrective lenses can all help manage nearsightedness.

Did you know?

The lipid bilayer is made of phospholipids. They are arranged in a double layer because one of their ends is attracted to water while the other is repelled by water.

Did you know?

Studies show that systolic blood pressure can be significantly lowered by taking statins. In fact, the higher the patient's baseline blood pressure, the greater the effect of statins on his or her blood pressure.

Did you know?

The first war in which wide-scale use of anesthetics occurred was the Civil War, and 80% of all wounds were in the extremities.

Overview of the endocrine system in humans. Overview of the endocrine system in humans.
Edmund Husserl (1859–1938). German philosopher who founded the field of phenomenology. In his ... Edmund Husserl (1859–1938). German philosopher who founded the field of phenomenology. In his ...
All cooling system hoses should be checked for wear or damage. All cooling system hoses should be checked for wear or damage.
Hand exercise devices build strength for injury prevention. Hand exercise devices build strength for injury prevention.
International Management: Managing Across Borders and Cultures International Management: Managing Across Borders and Cultures
Female Reproductive System (Illustrated) Female Reproductive System (Illustrated)
Video: The Lac Operon in E. Coli

For a complete list of videos, visit our video library