This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Explain how restaurant and foodservice operations should interact with unions. What will be an ... (Read 119 times)

Frost2351

  • Hero Member
  • *****
  • Posts: 557
on: Aug 2, 2018
Explain how restaurant and foodservice operations should interact with unions.
 
  What will be an ideal response?

Question 2

Service recovery is the process of identifying the cause of a guest complaint and
 
  a. explaining it.
  b. correcting it.
  c. recording it.
  d. reporting it.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

lorealeza77

  • Sr. Member
  • ****
  • Posts: 356
Reply #1 on: Aug 2, 2018
Answer to Question 1

Some operations are unionized; the union negotiates for its members. A collective bargaining process renegotiates contract terms. Union members may file grievances against an employer for breaking the terms and, if not resolved, may escalate to higher levels.

Managers must fully understand labor contracts and the laws that control unionemployer relations. The NLRA addresses the rights of employees to join a union, a union's negotiation of labor contracts, and good-faith bargaining. The Labor-Management Relations Act prohibits unions from requiring job applicants to join as a condition of employment unless stated in the contract. It also prohibits unions from coercing employees and allows managers to talk about advantages and disadvantages of unionization.

Answer to Question 2

B


Frost2351

  • Member
  • Posts: 557
Reply 2 on: Aug 2, 2018
Thanks for the timely response, appreciate it

6ana001

  • Member
  • Posts: 311
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

Signs of depression include feeling sad most of the time for 2 weeks or longer; loss of interest in things normally enjoyed; lack of energy; sleep and appetite disturbances; weight changes; feelings of hopelessness, helplessness, or worthlessness; an inability to make decisions; and thoughts of death and suicide.

Did you know?

Hypertension is a silent killer because it is deadly and has no significant early symptoms. The danger from hypertension is the extra load on the heart, which can lead to hypertensive heart disease and kidney damage. This occurs without any major symptoms until the high blood pressure becomes extreme. Regular blood pressure checks are an important method of catching hypertension before it can kill you.

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

Did you know?

Signs and symptoms that may signify an eye tumor include general blurred vision, bulging eye(s), double vision, a sensation of a foreign body in the eye(s), iris defects, limited ability to move the eyelid(s), limited ability to move the eye(s), pain or discomfort in or around the eyes or eyelids, red or pink eyes, white or cloud spots on the eye(s), colored spots on the eyelid(s), swelling around the eyes, swollen eyelid(s), and general vision loss.

Did you know?

Eating food that has been cooked with poppy seeds may cause you to fail a drug screening test, because the seeds contain enough opiate alkaloids to register as a positive.

Genes May Interact Epistatically Genes May Interact Epistatically
Like humans, monkeys need interaction to thrive. Those raised in isolation are unable to interact ... Like humans, monkeys need interaction to thrive. Those raised in isolation are unable to interact ...
Schematic Diagram of the fluidized bed for the experiment (CHE415 Unit Operations) Schematic Diagram of the fluidized bed for the experiment (CHE415 Unit Operations)
A pharmacist can explain to a patient why medication may look different and ensure the correct ... A pharmacist can explain to a patient why medication may look different and ensure the correct ...
Explain how it can be desirable from an intertemporal perspective for a country run a current ... Explain how it can be desirable from an intertemporal perspective for a country run a current ...
Operations Research Operations Research
Video: Nervous pathway to the Neuromuscular (NMJ)

For a complete list of videos, visit our video library