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Author Question: Why is effective employee training such an important part of quality service delivery in the ... (Read 171 times)

Beheh

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on: Aug 10, 2018
Why is effective employee training such an important part of quality service delivery in the restaurant industry?
 
  What will be an ideal response?

Question 2

What is the difference between Whiskey and Whisky?
 
  What will be an ideal response?


moormoney

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Reply #1 on: Aug 10, 2018
Answer to Question 1

Experienced managers know that the number one complaint in the food service industry is not poor food quality, but rather poor service quality. Because this is true training employees to deliver high-quality service is an exceptionally important part of each restaurant manager's job. Regardless of how good a restaurant's food may, be poor quality customer service works against the building of customer loyalty and the development of repeat business.

Answer to Question 2

Whiskey refers to bourbon and Irish and Tennessee whiskey. Whisky refers to Scotch and Canadian whisky


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