Author Question: Why is effective employee training such an important part of quality service delivery in the ... (Read 187 times)

Beheh

  • Hero Member
  • *****
  • Posts: 520
Why is effective employee training such an important part of quality service delivery in the restaurant industry?
 
  What will be an ideal response?

Question 2

What is the difference between Whiskey and Whisky?
 
  What will be an ideal response?



moormoney

  • Sr. Member
  • ****
  • Posts: 326
Answer to Question 1

Experienced managers know that the number one complaint in the food service industry is not poor food quality, but rather poor service quality. Because this is true training employees to deliver high-quality service is an exceptionally important part of each restaurant manager's job. Regardless of how good a restaurant's food may, be poor quality customer service works against the building of customer loyalty and the development of repeat business.

Answer to Question 2

Whiskey refers to bourbon and Irish and Tennessee whiskey. Whisky refers to Scotch and Canadian whisky



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Alzheimer's disease affects only about 10% of people older than 65 years of age. Most forms of decreased mental function and dementia are caused by disuse (letting the mind get lazy).

Did you know?

Malaria mortality rates are falling. Increased malaria prevention and control measures have greatly improved these rates. Since 2000, malaria mortality rates have fallen globally by 60% among all age groups, and by 65% among children under age 5.

Did you know?

Approximately 25% of all reported medication errors result from some kind of name confusion.

Did you know?

Drugs are in development that may cure asthma and hay fever once and for all. They target leukotrienes, which are known to cause tightening of the air passages in the lungs and increase mucus productions in nasal passages.

Did you know?

Drying your hands with a paper towel will reduce the bacterial count on your hands by 45–60%.

For a complete list of videos, visit our video library