Author Question: In making the service encounter unique, it is up to the guest to match the level of service expected ... (Read 368 times)

09madisonrousseau09 · **on:** Aug 10, 2018

In making the service encounter unique, it is up to the guest to match the level of service expected to the service delivered.

Indicate whether the statement is true or false

Question 2

What does the phrase table d'hote mean?

a. Table in a hotel (the type of furniture used.
b. Table in a hotel (the style of menu used.
c. Table of the host (the type of furniture used.
d. Table of the host (the style of menu used.
e. Table of the warmest (the hot foods buffet line.