« previous next »

Author Question: Thanking the caller at the end of a telephone conversation is an important part of effective ... (Read 32 times)

soccerdreamer_17

  • Hero Member
  • *****
  • Posts: 552
on: Aug 22, 2018
Thanking the caller at the end of a telephone conversation is an important part of effective customer service.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Which of the following are professional organizations for records and information management?
 a. AARP
 b. AIIM
 c. ARMA
 d. Both b and c


ong527

  • Sr. Member
  • ****
  • Posts: 285
Reply #1 on: Aug 22, 2018
Answer to Question 1

True

Answer to Question 2

d


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

soccerdreamer_17

  • Hero Member
  • *****
  • Posts: 552
Reply #2 on: Aug 22, 2018
Both answers were spot on, thank you once again


ong527

  • Sr. Member
  • ****
  • Posts: 285
Reply #3 on: Aug 22, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

The oldest recorded age was 122. Madame Jeanne Calment was born in France in 1875 and died in 1997. She was a vegetarian and loved olive oil, port wine, and chocolate.

Did you know?

According to the American College of Allergy, Asthma & Immunology, more than 50 million Americans have some kind of food allergy. Food allergies affect between 4 and 6% of children, and 4% of adults, according to the CDC. The most common food allergies include shellfish, peanuts, walnuts, fish, eggs, milk, and soy.

Did you know?

Certain chemicals, after ingestion, can be converted by the body into cyanide. Most of these chemicals have been removed from the market, but some old nail polish remover, solvents, and plastics manufacturing solutions can contain these substances.

Did you know?

Hippocrates noted that blood separates into four differently colored liquids when removed from the body and examined: a pure red liquid mixed with white liquid material with a yellow-colored froth at the top and a black substance that settles underneath; he named these the four humors (for blood, phlegm, yellow bile, and black bile).

Did you know?

In Eastern Europe and Russia, interferon is administered intranasally in varied doses for the common cold and influenza. It is claimed that this treatment can lower the risk of infection by as much as 60–70%.

Which wavelengths of light are most effective at photosynthesis? Which wavelengths of light are most effective at photosynthesis?
The Trundholm Sun chariot pulled by a horse is a sculpture believed to be illustrating an important The Trundholm Sun chariot pulled by a horse is a sculpture believed to be illustrating an important
Part A - Structure of the sarcomere Part A - Structure of the sarcomere
How to solve equations that contain sine using special triangles (Part 1) How to solve equations that contain sine using special triangles (Part 1)
A deletion of part of chromosome 5 is associated with cri du chat syndrome. By comparing the region A deletion of part of chromosome 5 is associated with cri du chat syndrome. By comparing the region
Sk September 12 2023 Part 2 Sk September 12 2023 Part 2
Video: Stretch reflex & Tendon reflex

For a complete list of videos, visit our video library