« previous next »

Author Question: Thanking the caller at the end of a telephone conversation is an important part of effective ... (Read 18 times)

soccerdreamer_17

  • Hero Member
  • *****
  • Posts: 552
on: Aug 22, 2018
Thanking the caller at the end of a telephone conversation is an important part of effective customer service.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Which of the following are professional organizations for records and information management?
 a. AARP
 b. AIIM
 c. ARMA
 d. Both b and c


ong527

  • Sr. Member
  • ****
  • Posts: 285
Reply #1 on: Aug 22, 2018
Answer to Question 1

True

Answer to Question 2

d


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

soccerdreamer_17

  • Hero Member
  • *****
  • Posts: 552
Reply #2 on: Aug 22, 2018
Both answers were spot on, thank you once again


ong527

  • Sr. Member
  • ****
  • Posts: 285
Reply #3 on: Aug 22, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Cancer has been around as long as humankind, but only in the second half of the twentieth century did the number of cancer cases explode.

Did you know?

Stevens-Johnson syndrome and Toxic Epidermal Necrolysis syndrome are life-threatening reactions that can result in death. Complications include permanent blindness, dry-eye syndrome, lung damage, photophobia, asthma, chronic obstructive pulmonary disease, permanent loss of nail beds, scarring of mucous membranes, arthritis, and chronic fatigue syndrome. Many patients' pores scar shut, causing them to retain heat.

Did you know?

Certain chemicals, after ingestion, can be converted by the body into cyanide. Most of these chemicals have been removed from the market, but some old nail polish remover, solvents, and plastics manufacturing solutions can contain these substances.

Did you know?

According to the FDA, adverse drug events harmed or killed approximately 1,200,000 people in the United States in the year 2015.

Did you know?

The human body produces and destroys 15 million blood cells every second.

A closer look at glycolysis PART A A closer look at glycolysis PART A
In 1790, as now, the most densely populated part of the nation was the coastal r In 1790, as now, the most densely populated part of the nation was the coastal r
The gender roles that we learn during childhood become part of our basic orientations to life. ... The gender roles that we learn during childhood become part of our basic orientations to life. ...
Paranasal sinuses are part of the upper respiratory system. From here, infections may spread via the ... Paranasal sinuses are part of the upper respiratory system. From here, infections may spread via the ...
How to factor and solve quadratic trinomials (Part 2) How to factor and solve quadratic trinomials (Part 2)
Water as Part of Body Fluids Water as Part of Body Fluids
Video: hGH, Thyroid hormones & Aldosterone

For a complete list of videos, visit our video library