This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When using e-mail for customer contact a. do not worry about responding promptly b. place lengthy ... (Read 284 times)

torybrooks

  • Hero Member
  • *****
  • Posts: 500
on: Jun 23, 2018
When using e-mail for customer contact
 
 a. do not worry about responding promptly
  b. place lengthy messages in the body of the e-mail
  c. state the purpose of the message clearly
  d. key the message in all capital letters

Question 2

A company with a strong customer service culture
 
 a. has policies that make it easy for employees to satisfy customers
  b. allows employees to use their own initiative in solving customer problems
  c. provides customer service training for employees
  d. all the above


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

lauravaras

  • Sr. Member
  • ****
  • Posts: 347
Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

D


torybrooks

  • Member
  • Posts: 500
Reply 2 on: Jun 23, 2018
Gracias!

Zebsrer

  • Member
  • Posts: 284
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Though “Krazy Glue” or “Super Glue” has the ability to seal small wounds, it is not recommended for this purpose since it contains many substances that should not enter the body through the skin, and may be harmful.

Did you know?

The average human gut is home to perhaps 500 to 1,000 different species of bacteria.

Did you know?

The use of salicylates dates back 2,500 years to Hippocrates's recommendation of willow bark (from which a salicylate is derived) as an aid to the pains of childbirth. However, overdosage of salicylates can harm body fluids, electrolytes, the CNS, the GI tract, the ears, the lungs, the blood, the liver, and the kidneys and cause coma or death.

Did you know?

Coca-Cola originally used coca leaves and caffeine from the African kola nut. It was advertised as a therapeutic agent and "pickerupper." Eventually, its formulation was changed, and the coca leaves were removed because of the effects of regulation on cocaine-related products.

Did you know?

The Romans did not use numerals to indicate fractions but instead used words to indicate parts of a whole.

This chart illustrates the four quadrants in which we can place the relationships between the state This chart illustrates the four quadrants in which we can place the relationships between the state
Aggregates are people who happen to be in the same place at the same time. Aggregates are people who happen to be in the same place at the same time.
Allergic contact dermatitis. Allergic contact dermatitis.
Without losing contact, move to the recipient’s right side. Stand at the hip and face the head. ... Without losing contact, move to the recipient’s right side. Stand at the hip and face the head. ...
Rhythmic compression to shoulders. Stand at the head and place one hand on each shoulder. Gently ... Rhythmic compression to shoulders. Stand at the head and place one hand on each shoulder. Gently ...
The Beach Boys - Don't Worry Baby (Official Music Video) The Beach Boys - Don't Worry Baby (Official Music Video)
Video: Gas exchange - partial pressure, locations, external and internal respiration

For a complete list of videos, visit our video library