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Author Question: You should never include resale or sales promotion material in a negative-news message. Indicate ... (Read 190 times)

Ebrown

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on: Jun 23, 2018
You should never include resale or sales promotion material in a negative-news message.
  Indicate whether the statement is true or false

Question 2

When you must refuse a request, you may sometimes offer an alternative, substitute, or compromise.
  Indicate whether the statement is true or false


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blfontai

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Reply #1 on: Jun 23, 2018
Answer to Question 1

False

Answer to Question 2

True


Ebrown

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Reply 2 on: Jun 23, 2018
Excellent

smrtceo

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Reply 3 on: Yesterday
Wow, this really help

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