Answer to Question 1
Answer: FALSE
Explanation: When your audience will be skeptical about or even resistant to your message, you generally want to use the indirect approach. When you know your audience will be receptive to your message, use the direct approach.
Answer to Question 2
Answer: B
Explanation: B) You've already been on the receiving end of thousands of business stories. Storytelling is one of the most common structures used in television commercials and other advertisements.