When you're writing a negative message, use ________ to take some ...

[B]

When you're writing a negative message, use ________ to take some of the sting out of the bad news and to help your reader accept the message and move forward.
 
  A) facts and figures
  B) clarity and sensitivity
  C) subtlety and innuendo
  D) blame and leverage
  E) praise and promise

Question 2

Use the ________ to deliver bad news, if you have to get the reader's attention immediately.
 
  A) dialectic approach
  B) bidirectional approach
  C) direct approach
  D) indirect approach
  E) persuasive approach

[nhea]

Answer to Question 1

Answer: B
Explanation: B) By writing clearly and sensitively, you can take some of the sting out of bad news and help your reader accept the decision and move on.

Answer to Question 2

Answer: C
Explanation: C) The direct approach can help you get attention immediately, if the situation is an emergency or if someone has ignored repeated messages.

[B]

Great answer, keep it coming

[phuda]

Gracias!