All of the following are among the values delivered by e-business ...

[sabina]

All of the following are among the values delivered by e-business except
 a. reach new markets.
  b. build customer loyalty.
  c. reduced access to information.
  d. enhance human capital.
  e. create new products.

Question 2

All of the following are effective e-negotiating practices EXCEPT:
 a. Proofread the entire message including addressees
 b. Use emoticons to counter the lack of nonverbal awareness
 c. Forward e-mail negotiations to the other party's immediate superior for verification
 d. Establish common ground and interests to build mutual trust
 e. Use a blended negotiation

[nicoleclaire22]

Answer to Question 1

C

Answer to Question 2

c