« previous next »

Author Question: Organizations should develop _________________________ by hiring, training, and managing workers ... (Read 71 times)

2125004343

  • Hero Member
  • *****
  • Posts: 566
on: Jun 29, 2018
Organizations should develop ___________________ ______ by hiring, training, and managing workers whose interactions with customers create a favorable emotional response.
 Fill in the blank(s) with correct word

Question 2

Martha likes to view the programs that other channels are airing while an advertisement is being broadcast during her favorite sitcom. Which of the following is Martha demonstrating?
 a. Narrowcasting
  b. Attention sharing
  c. Program rating
  d. Channel grazing


bimper21

  • Sr. Member
  • ****
  • Posts: 309
Reply #1 on: Jun 29, 2018
Answer to Question 1

Emotional Intelligence

Answer to Question 2

d


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Prostaglandins were first isolated from human semen in Sweden in the 1930s. They were so named because the researcher thought that they came from the prostate gland. In fact, prostaglandins exist and are synthesized in almost every cell of the body.

Did you know?

A headache when you wake up in the morning is indicative of sinusitis. Other symptoms of sinusitis can include fever, weakness, tiredness, a cough that may be more severe at night, and a runny nose or nasal congestion.

Did you know?

Bacteria have been found alive in a lake buried one half mile under ice in Antarctica.

Did you know?

Normal urine is sterile. It contains fluids, salts, and waste products. It is free of bacteria, viruses, and fungi.

Did you know?

The highest suicide rate in the United States is among people ages 65 years and older. Almost 15% of people in this age group commit suicide every year.

Polyps and polyposis. A polyp is a protruding growth from a mucous membrane lining a hollow organ. I Polyps and polyposis. A polyp is a protruding growth from a mucous membrane lining a hollow organ. I
Varicosis. (a) Varicose veins develop due to the failure of valves in the superficial veins of the l Varicosis. (a) Varicose veins develop due to the failure of valves in the superficial veins of the l
Deviancy training is a process by which antisocial peers encourage antisocial talk among friends, ... Deviancy training is a process by which antisocial peers encourage antisocial talk among friends, ...
Average Hourly Earnings of U.S. Workers in Current and Constant Dollars Average Hourly Earnings of U.S. Workers in Current and Constant Dollars
Social and leisure organizations VS. activities by Canadians age 65 and older. Social and leisure organizations VS. activities by Canadians age 65 and older.
Specialized Workers: Soldier Ant Specialized Workers: Soldier Ant
Video: Mechanisms of capillary exchange

For a complete list of videos, visit our video library