This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Following a customer complaint, ABC Mfg. formed a problem solving team to find out why the system ... (Read 239 times)

s.tung

  • Hero Member
  • *****
  • Posts: 577
on: Jul 6, 2018
Following a customer complaint, ABC Mfg. formed a problem solving team to find out why the system was producing unacceptable parts and make a recommendation to fix it. This is an example of ________.
 
  A) delayed corrective action
  B) immediate corrective action
  C) basic corrective action
  D) preventive corrective action

Question 2

The goal for the sales team at the auto dealership was to sell one new car per day every day of the month. In August the team sold 33 cars. What should management do?
 
  A) Nothing. The deviation is insignificant.
  B) Revise the goal. If the team sold more than the goal, obviously the goal is too low
  C) Wait. See if the performance is duplicated next month before taking any action.
  D) Celebrate. Any achievement beyond the goal is deserving of a celebration.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

micaelaswann

  • Sr. Member
  • ****
  • Posts: 314
Reply #1 on: Jul 6, 2018
Answer to Question 1

Answer: C

Answer to Question 2

Answer: A


s.tung

  • Hero Member
  • *****
  • Posts: 577
Reply #2 on: Jul 6, 2018
Thank you


micaelaswann

  • Sr. Member
  • ****
  • Posts: 314
Reply #3 on: Jul 6, 2018
No problemo


« previous next »
 

Did you know?

Pubic lice (crabs) are usually spread through sexual contact. You cannot catch them by using a public toilet.

Did you know?

Today, nearly 8 out of 10 pregnant women living with HIV (about 1.1 million), receive antiretrovirals.

Did you know?

Every 10 seconds, a person in the United States goes to the emergency room complaining of head pain. About 1.2 million visits are for acute migraine attacks.

Did you know?

Pregnant women usually experience a heightened sense of smell beginning late in the first trimester. Some experts call this the body's way of protecting a pregnant woman from foods that are unsafe for the fetus.

Did you know?

Intradermal injections are somewhat difficult to correctly administer because the skin layers are so thin that it is easy to accidentally punch through to the deeper subcutaneous layer.

The digestive system The digestive system
The endocrine system. The endocrine system.
An emission tester that uses nitrogen to pressurize the fuel system. An emission tester that uses nitrogen to pressurize the fuel system.
Step 8 is very important. Be sure that the customer’s concern has been corrected. Step 8 is very important. Be sure that the customer’s concern has been corrected.
System of a patient in shock System of a patient in shock
Find the derivative using the product rule Find the derivative using the product rule
Video: Anaphylaxis Animation

For a complete list of videos, visit our video library