This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Following a customer complaint, ABC Mfg. formed a problem solving team to find out why the system ... (Read 149 times)

s.tung

  • Hero Member
  • *****
  • Posts: 577
on: Jul 6, 2018
Following a customer complaint, ABC Mfg. formed a problem solving team to find out why the system was producing unacceptable parts and make a recommendation to fix it. This is an example of ________.
 
  A) delayed corrective action
  B) immediate corrective action
  C) basic corrective action
  D) preventive corrective action

Question 2

The goal for the sales team at the auto dealership was to sell one new car per day every day of the month. In August the team sold 33 cars. What should management do?
 
  A) Nothing. The deviation is insignificant.
  B) Revise the goal. If the team sold more than the goal, obviously the goal is too low
  C) Wait. See if the performance is duplicated next month before taking any action.
  D) Celebrate. Any achievement beyond the goal is deserving of a celebration.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

micaelaswann

  • Sr. Member
  • ****
  • Posts: 314
Reply #1 on: Jul 6, 2018
Answer to Question 1

Answer: C

Answer to Question 2

Answer: A


s.tung

  • Hero Member
  • *****
  • Posts: 577
Reply #2 on: Jul 6, 2018
Thank you


micaelaswann

  • Sr. Member
  • ****
  • Posts: 314
Reply #3 on: Jul 6, 2018
No problemo


« previous next »
 

Did you know?

About 60% of newborn infants in the United States are jaundiced; that is, they look yellow. Kernicterus is a form of brain damage caused by excessive jaundice. When babies begin to be affected by excessive jaundice and begin to have brain damage, they become excessively lethargic.

Did you know?

Always store hazardous household chemicals in their original containers out of reach of children. These include bleach, paint, strippers and products containing turpentine, garden chemicals, oven cleaners, fondue fuels, nail polish, and nail polish remover.

Did you know?

Of the estimated 2 million heroin users in the United States, 600,000–800,000 are considered hardcore addicts. Heroin addiction is considered to be one of the hardest addictions to recover from.

Did you know?

Pubic lice (crabs) are usually spread through sexual contact. You cannot catch them by using a public toilet.

Did you know?

In 2006, a generic antinausea drug named ondansetron was approved. It is used to stop nausea and vomiting associated with surgery, chemotherapy, and radiation therapy.

The metanephridial filtration system of annelids. The metanephridial filtration system of annelids.
General representation of the autonomic nervous system. General representation of the autonomic nervous system.
Endomembrane system Endomembrane system
The nervous system. The nervous system.
A form that the customer should fill out if there is a driveablilty concern to help the service ... A form that the customer should fill out if there is a driveablilty concern to help the service ...
Overview of lymphatic system structures and the general direction of lymph flow from the extremities ... Overview of lymphatic system structures and the general direction of lymph flow from the extremities ...
Video: Energy sources - types

For a complete list of videos, visit our video library