This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Giving service-contact employees the discretion to make day-to-day decisions on job-related ... (Read 38 times)

newbem

  • Hero Member
  • *****
  • Posts: 579
on: Jul 7, 2018
Giving service-contact employees the discretion to make day-to-day decisions on job-related activities is instrumental in creating a customer-responsive culture.
 
  Indicate whether the statement is true or false.

Question 2

Which of the following is a criticism of spiritual organizational cultures?
 
  A) inhibition of employees' expressions and emotions
  B) incompatibility between profits and spirituality
  C) lack of openness with stakeholders such as customers and suppliers
  D) absence of employee empowerment


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

emsimon14

  • Sr. Member
  • ****
  • Posts: 344
Reply #1 on: Jul 7, 2018
Answer to Question 1

Answer: TRUE

Answer to Question 2

Answer: B


newbem

  • Hero Member
  • *****
  • Posts: 579
Reply #2 on: Jul 7, 2018
Thank you


emsimon14

  • Sr. Member
  • ****
  • Posts: 344
Reply #3 on: Jul 7, 2018
No problemo


« previous next »
 

Did you know?

Pubic lice (crabs) are usually spread through sexual contact. You cannot catch them by using a public toilet.

Did you know?

According to the FDA, adverse drug events harmed or killed approximately 1,200,000 people in the United States in the year 2015.

Did you know?

An identified risk factor for osteoporosis is the intake of excessive amounts of vitamin A. Dietary intake of approximately double the recommended daily amount of vitamin A, by women, has been shown to reduce bone mineral density and increase the chances for hip fractures compared with women who consumed the recommended daily amount (or less) of vitamin A.

Did you know?

The Babylonians wrote numbers in a system that used 60 as the base value rather than the number 10. They did not have a symbol for "zero."

Did you know?

All adults should have their cholesterol levels checked once every 5 years. During 2009–2010, 69.4% of Americans age 20 and older reported having their cholesterol checked within the last five years.

No recombinants are produced without cell contact No recombinants are produced without cell contact
Blocked at every turn by congressional Republicans who hated him, President Obama turned to techniqu Blocked at every turn by congressional Republicans who hated him, President Obama turned to techniqu
Josiah Wedgwood, Queen's Ware dinner service (detail). Josiah Wedgwood, Queen's Ware dinner service (detail).
Procedures and Diagnostic Tests Related to the Eye Cont Procedures and Diagnostic Tests Related to the Eye Cont
Linesman’s pliers are very useful because they can help perform many automotive service jobs. Linesman’s pliers are very useful because they can help perform many automotive service jobs.
To use a battery charger, make sure the charger is connected to the battery before plugging in the ... To use a battery charger, make sure the charger is connected to the battery before plugging in the ...
Video: Negative Feedback Regulation of Blood Pressure

For a complete list of videos, visit our video library