Author Question: Total quality management was once widely used by Japanese and U.S. corporations but has since been ... (Read 83 times)

Jkov05 · **on:** Jul 7, 2018

Total quality management was once widely used by Japanese and U.S. corporations but has since been replaced by individual leadership programs.

Indicate whether the statement is true or false

Question 2

What are the elements in a system's view of the change relationship? Explain.

What will be an ideal response?

nguyenhoanhat · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

False

Answer to Question 2

The external and internal practitioners are elements. The client contact or sponsor within the organization is another element. Other elements include the OD program goals and the client target(s). Encompassing all of these elements is the culture and climate of the organization which is the objective of the change program.