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Author Question: What are some Internet tools used to improve customer service solutions? (a) Hit counters, and ... (Read 72 times)

RODY.ELKHALIL

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on: Jul 7, 2018
What are some Internet tools used to improve customer service solutions?
 
  (a) Hit counters, and animated gif images.
  (b) Voice mail and cookies.
  (c) Data mining and email marketing.
  (d) Log-file analysis, data mining and cookies.

Question 2

A receiving device typically has a temporary and limited amount of storage memory, called a buffer, available to it for acceptance of incoming data.
 
  Indicate whether the statement is true or false


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gstein359

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Reply #1 on: Jul 7, 2018
Answer to Question 1

Ans: (d)

Answer to Question 2

TRUE


RODY.ELKHALIL

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Reply 2 on: Jul 7, 2018
YES! Correct, THANKS for helping me on my review

bdobbins

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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