Author Question: What are some Internet tools used to improve customer service solutions? (a) Hit counters, and ... (Read 31 times)

RODY.ELKHALIL · **on:** Jul 7, 2018

What are some Internet tools used to improve customer service solutions?

(a) Hit counters, and animated gif images.
(b) Voice mail and cookies.
(c) Data mining and email marketing.
(d) Log-file analysis, data mining and cookies.

Question 2

A receiving device typically has a temporary and limited amount of storage memory, called a buffer, available to it for acceptance of incoming data.

Indicate whether the statement is true or false