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Author Question: What are some Internet tools used to improve customer service solutions? (a) Hit counters, and ... (Read 67 times)

RODY.ELKHALIL

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What are some Internet tools used to improve customer service solutions?
 
  (a) Hit counters, and animated gif images.
  (b) Voice mail and cookies.
  (c) Data mining and email marketing.
  (d) Log-file analysis, data mining and cookies.

Question 2

A receiving device typically has a temporary and limited amount of storage memory, called a buffer, available to it for acceptance of incoming data.
 
  Indicate whether the statement is true or false



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gstein359

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Answer to Question 1

Ans: (d)

Answer to Question 2

TRUE




RODY.ELKHALIL

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Reply 2 on: Jul 7, 2018
YES! Correct, THANKS for helping me on my review


Missbam101

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Reply 3 on: Yesterday
Wow, this really help

 

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