This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which quality management philosopher believed in a system that creates quality by prevention of ... (Read 129 times)

james

  • Hero Member
  • *****
  • Posts: 573
on: Jul 8, 2018
Which quality management philosopher believed in a system that creates quality by prevention of errors instead of appraisal?
 
  a. Deming
  b. Juran
  c. Donabedian
  d. Crosby

Question 2

Which organization required audits of care, which later became part of a quality assurance program?
 
  a. The Joint Commission on Accreditation of Hospitals (JCAH)
  b. The American Nurses Association (ANA)
  c. The National League for Nursing
  d. The American Hospital Association


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

phuda

  • Sr. Member
  • ****
  • Posts: 348
Reply #1 on: Jul 8, 2018
Answer to Question 1

ANS: D
Crosby, known for his zero defects concept, defined quality as conformance to requirements. He believed that the system for creating quality is prevention of errors instead of appraisal.

Answer to Question 2

ANS: A
The JCAH required audits of care, called for by its initial quality assurance standards, and increased the number of multidisciplinary audits. The quality assurance program recommended by JCAH was a retrospective review of patient care through a closed-chart audit that focused on patient care outcomes.


james

  • Hero Member
  • *****
  • Posts: 573
Reply #2 on: Jul 8, 2018
Thank you :)


phuda

  • Sr. Member
  • ****
  • Posts: 348
Reply #3 on: Jul 8, 2018
Happy to help you


« previous next »
 

Did you know?

Alzheimer's disease affects only about 10% of people older than 65 years of age. Most forms of decreased mental function and dementia are caused by disuse (letting the mind get lazy).

Did you know?

Malaria mortality rates are falling. Increased malaria prevention and control measures have greatly improved these rates. Since 2000, malaria mortality rates have fallen globally by 60% among all age groups, and by 65% among children under age 5.

Did you know?

The Centers for Disease Control and Prevention (CDC) was originally known as the Communicable Disease Center, which was formed to fight malaria. It was originally headquartered in Atlanta, Georgia, since the Southern states faced the worst threat from malaria.

Did you know?

Essential fatty acids have been shown to be effective against ulcers, asthma, dental cavities, and skin disorders such as acne.

Did you know?

Patients who have undergone chemotherapy for the treatment of cancer often complain of a lack of mental focus; memory loss; and a general diminution in abilities such as multitasking, attention span, and general mental agility.

Endomembrane system Endomembrane system
Immune System Concept Map Immune System Concept Map
Organization of the nervous system. Organization of the nervous system.
A typical clean-in-place system A typical clean-in-place system
Neurotransmitters of the Autonomic Nervous System (1 of 2) Neurotransmitters of the Autonomic Nervous System (1 of 2)
The air quality index The air quality index
Video: Language Areas Animation

For a complete list of videos, visit our video library