A patient states, I don't want to die from cancer. The nurse ...

[rl]

A patient states, I don't want to die from cancer. The nurse responds, I heard you say you don't want to die from cancer. The nurse's response is an example of which active listening behavior?
 
  a. Silence
  b. Validation
  c. Summarizing
  d. Minimal encouraging

Question 2

A patient states, My chest incision hurts. I can't walk because of the pain. The nurse responds, You've been unable to walk because of incisional pain. The nurse's response is an example of which active listening behavior?
 
  a. Restating
  b. Reflection
  c. Clarification
  d. Paraphrasing

[Tabitha_2016]

Answer to Question 1

ANS: C
Summarizing means briefly stating the main data gathered. For example: Nurse: This is what I heard you say. Is that correct? Silence involves pauses used with skill. Validation provides the patient with an opportunity to correct information, if necessary, at the time of summary. Minimal encouraging involves using sounds, words, or short phrases to encourage the patient to continue.

Answer to Question 2

ANS: A
Restating refers to repeating in a slightly different way what the patient has said. Reflection is putting into words information received from the patient at an affective communication level. Clarification is asking a closed-ended question in response to a patient's statement to be sure it's understood. Paraphrasing refers to expressing in one's own words what one thinks the patient means.

[rl]

TYSM

[amcvicar]

Excellent