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Author Question: Which of the eight dimensions of quality refers to a measure of product life? a. Reliability b. ... (Read 81 times)

abarnes

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on: Jul 21, 2018
Which of the eight dimensions of quality refers to a measure of product life?
 
 

a. Reliability
  b. Durability
  c. Serviceability
  d. Performance
  e. Perceived quality



Question 2

All of the following are specific factors that can be used to assess or evaluate quality except
 
 

a. reliability.
  b. serviceability.
  c. aesthetics.
  d. durability.
  e. All of these are dimensions of quality.



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prumorgan

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Reply #1 on: Jul 21, 2018
Answer to Question 1

B

Answer to Question 2

E


abarnes

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Reply 2 on: Jul 21, 2018
Gracias!

smrtceo

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Reply 3 on: Yesterday
Excellent

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