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Author Question: Which of the eight dimensions of quality refers to a measure of product life? a. Reliability b. ... (Read 72 times)

abarnes

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Which of the eight dimensions of quality refers to a measure of product life?
 
 

a. Reliability
  b. Durability
  c. Serviceability
  d. Performance
  e. Perceived quality



Question 2

All of the following are specific factors that can be used to assess or evaluate quality except
 
 

a. reliability.
  b. serviceability.
  c. aesthetics.
  d. durability.
  e. All of these are dimensions of quality.




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prumorgan

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Answer to Question 1

B

Answer to Question 2

E




abarnes

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Reply 2 on: Jul 21, 2018
Thanks for the timely response, appreciate it


flexer1n1

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Reply 3 on: Yesterday
Wow, this really help

 

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