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Author Question: Which of the eight dimensions of quality refers to a measure of product life? a. Reliability b. ... (Read 33 times)

abarnes

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Which of the eight dimensions of quality refers to a measure of product life?
 
 

a. Reliability
  b. Durability
  c. Serviceability
  d. Performance
  e. Perceived quality



Question 2

All of the following are specific factors that can be used to assess or evaluate quality except
 
 

a. reliability.
  b. serviceability.
  c. aesthetics.
  d. durability.
  e. All of these are dimensions of quality.




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prumorgan

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Answer to Question 1

B

Answer to Question 2

E




abarnes

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Reply 2 on: Jul 21, 2018
YES! Correct, THANKS for helping me on my review


mcabuhat

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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