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Author Question: What is a customer service standard that relates to an operation's ambience? a. Food presentation ... (Read 19 times)

ericka1

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on: Aug 2, 2018
What is a customer service standard that relates to an operation's ambience?
 
  a. Food presentation
  b. Speed of service
  c. Customer greetings
  d. Room temperatures

Question 2

What is the first step in developing recipes for menu items currently produced?
 
  a. Assign one menu item to each cook.
  b. Develop recipes for the most difficult items first.
  c. Tell food-production staff why recipes are needed.
  d. Ask regular customers for advice on changing recipes.


juliaf

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Reply #1 on: Aug 2, 2018
Answer to Question 1

D

Answer to Question 2

C


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