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Author Question: The purpose of menu disclaimers is to a. ensure that customers get a tasty meal. b. assure ... (Read 39 times)

dmcintosh

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on: Aug 10, 2018
The purpose of menu disclaimers is to
 
  a. ensure that customers get a tasty meal.
  b. assure customers that managers are up to date on trends.
  c. specify that the operation is not guaranteeing satisfaction.
  d. state that customers are getting good value for their dollar.

Question 2

Quality in terms of the kitchen operation may be considered in relation to what areas?
 
  What will be an ideal response?


briseldagonzales

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Reply #1 on: Aug 10, 2018
Answer to Question 1

C

Answer to Question 2

The chef must take into consideration affect every decision made will have on quality
performance and product. The decision of the chef supervisor to exercise the tenets of a
particular management theory will be driven by the perceived benefit in achieving quality team
performance and products and thereby customer satisfaction.


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