Identify and briefly explain the four stages of crisis ...

[s.tung]

Identify and briefly explain the four stages of crisis communication planning.
 
  What will be an ideal response?

Question 2

What are the three things that all crises have in common, therefore requiring a lot of planning and practice?
 
  What will be an ideal response?

[emily12345]

Answer to Question 1

Stage 1: Risk assessment  all phases of an organization must be analyzed for
potential crises; Stage 2: Communication plan development  time frame, internal and external
messaging, delivery system, and tracking and managing all devised with input from a variety of
relevant personnel; Stage 3: Responders  to address first, clearly, and frequently; Stage 4:
Recovery  after the crisis has been addressed, when credibility and trust are reestablished

Answer to Question 2

(1) high degree of uncertainty, (2) short time to respond, (3) increased pressure for information

[s.tung]

Wow, this really help

[scottmt]

Excellent