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Author Question: Identify and briefly explain the four stages of crisis communication planning. What will be an ... (Read 110 times)

s.tung

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on: Aug 11, 2018
Identify and briefly explain the four stages of crisis communication planning.
 
  What will be an ideal response?

Question 2

What are the three things that all crises have in common, therefore requiring a lot of planning and practice?
 
  What will be an ideal response?


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emily12345

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Reply #1 on: Aug 11, 2018
Answer to Question 1

Stage 1: Risk assessment  all phases of an organization must be analyzed for
potential crises; Stage 2: Communication plan development  time frame, internal and external
messaging, delivery system, and tracking and managing all devised with input from a variety of
relevant personnel; Stage 3: Responders  to address first, clearly, and frequently; Stage 4:
Recovery  after the crisis has been addressed, when credibility and trust are reestablished

Answer to Question 2

(1) high degree of uncertainty, (2) short time to respond, (3) increased pressure for information


s.tung

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Reply 2 on: Aug 11, 2018
YES! Correct, THANKS for helping me on my review

diana chang

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Reply 3 on: Yesterday
Excellent

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