Author Question: Using the caller's name is a good way to project a positive telephone personality. Indicate whether ... (Read 79 times)

karlynnae · **on:** Aug 22, 2018

Using the caller's name is a good way to project a positive telephone personality.

Indicate whether the statement is true or false

Question 2

The grapevine often provides a great deal of useful information; however, it can also distort other information and work against organizational plans and objectives.

Indicate whether the statement is true or false