This topic contains a solution. Click here to go to the answer

Author Question: Which of the following phrases would be acceptable for keeping a business conversation tactful and ... (Read 90 times)

chads108

  • Hero Member
  • *****
  • Posts: 507

Question 1

You can best overcome the problem of dead air by:
◦ recognizing that it can provide emphasis for what you are saying.
◦ just ignoring it, customers expect some of it in most calls.
◦ keeping the customer informed of what you are doing.
◦ using air fresheners in the office.

Question 2

Which of the following phrases would be acceptable for keeping a business conversation tactful and professional?
◦ You need to call our other branch for that information.
◦ Speak up. I cannot hear you.
◦ What's your name again?
◦ None of these are acceptable.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by chads108 on Mar 30, 2020

momolu

  • Sr. Member
  • ****
  • Posts: 320
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 39% of students answer this correctly




chads108

  • Member
  • Posts: 507
Reply 2 on: Mar 30, 2020
Excellent


duy1981999

  • Member
  • Posts: 341
Reply 3 on: Yesterday
Wow, this really help

 

Did you know?

Disorders that may affect pharmacodynamics include genetic mutations, malnutrition, thyrotoxicosis, myasthenia gravis, Parkinson's disease, and certain forms of insulin-resistant diabetes mellitus.

Did you know?

The National Institutes of Health have supported research into acupuncture. This has shown that acupuncture significantly reduced pain associated with osteoarthritis of the knee, when used as a complement to conventional therapies.

Did you know?

Egg cells are about the size of a grain of sand. They are formed inside of a female's ovaries before she is even born.

Did you know?

Patients who have undergone chemotherapy for the treatment of cancer often complain of a lack of mental focus; memory loss; and a general diminution in abilities such as multitasking, attention span, and general mental agility.

Did you know?

Studies show that systolic blood pressure can be significantly lowered by taking statins. In fact, the higher the patient's baseline blood pressure, the greater the effect of statins on his or her blood pressure.

For a complete list of videos, visit our video library