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Author Question: "Perception of value" is a customer's sense of a product or service's quality relative to cost. (Read 289 times)

bclement10

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on: Mar 30, 2020

Question 1

This chapter cites as examples of failing to build value with credibility the following:
◦ products that break down.
◦ live bands in the parking lot that play unpopular music.
◦ airline frequent flyer programs.
◦ None of these.

Question 2

"Perception of value" is a customer's sense of a product or service's quality relative to cost.
◦ true
◦ false
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
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Marked as best answer by bclement10 on Mar 30, 2020

Anton

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Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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bclement10

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Reply 2 on: Mar 30, 2020
Thanks for the timely response, appreciate it

xiaomengxian

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Reply 3 on: Yesterday
Excellent

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