This topic contains a solution. Click here to go to the answer

Author Question: Two factors that you have to take into account to know your true customer satisfaction are _______. ... (Read 95 times)

altibaby

  • Hero Member
  • *****
  • Posts: 562
Two factors that you have to take into account to know your true customer satisfaction are _______.
 
  A) The 7/11 rule and the vocal minority
  B) The color of money and the value of repeat business
  C) The silent majority and the 11/4 rule
  D) The low cost of repeat customers and the cost of litigation

Question 2

The combination of all benefits that the customer receives for the investment that they have made is _____.
 
  A) Total benefits B) Lowest price
  C) Returned investment D) Perceived value



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

abctaiwan

  • Sr. Member
  • ****
  • Posts: 355
Answer to Question 1

C

Answer to Question 2

D




altibaby

  • Member
  • Posts: 562
Reply 2 on: Jun 23, 2018
Gracias!


skipfourms123

  • Member
  • Posts: 343
Reply 3 on: Yesterday
Excellent

 

Did you know?

It is difficult to obtain enough calcium without consuming milk or other dairy foods.

Did you know?

In 1844, Charles Goodyear obtained the first patent for a rubber condom.

Did you know?

Everyone has one nostril that is larger than the other.

Did you know?

There are immediate benefits of chiropractic adjustments that are visible via magnetic resonance imaging (MRI). It shows that spinal manipulation therapy is effective in decreasing pain and increasing the gaps between the vertebrae, reducing pressure that leads to pain.

Did you know?

HIV testing reach is still limited. An estimated 40% of people with HIV (more than 14 million) remain undiagnosed and do not know their infection status.

For a complete list of videos, visit our video library