This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Two factors that you have to take into account to know your true customer satisfaction are _______. ... (Read 86 times)

altibaby

  • Hero Member
  • *****
  • Posts: 562
on: Jun 23, 2018
Two factors that you have to take into account to know your true customer satisfaction are _______.
 
  A) The 7/11 rule and the vocal minority
  B) The color of money and the value of repeat business
  C) The silent majority and the 11/4 rule
  D) The low cost of repeat customers and the cost of litigation

Question 2

The combination of all benefits that the customer receives for the investment that they have made is _____.
 
  A) Total benefits B) Lowest price
  C) Returned investment D) Perceived value


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

abctaiwan

  • Sr. Member
  • ****
  • Posts: 355
Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

D


altibaby

  • Member
  • Posts: 562
Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

adf223

  • Member
  • Posts: 304
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Hippocrates noted that blood separates into four differently colored liquids when removed from the body and examined: a pure red liquid mixed with white liquid material with a yellow-colored froth at the top and a black substance that settles underneath; he named these the four humors (for blood, phlegm, yellow bile, and black bile).

Did you know?

Approximately one in three babies in the United States is now delivered by cesarean section. The number of cesarean sections in the United States has risen 46% since 1996.

Did you know?

Eating food that has been cooked with poppy seeds may cause you to fail a drug screening test, because the seeds contain enough opiate alkaloids to register as a positive.

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

Did you know?

Lower drug doses for elderly patients should be used first, with titrations of the dose as tolerated to prevent unwanted drug-related pharmacodynamic effects.

Environmental factors restricting the distribution of Chthamalus to the upper intertidal zone. Environmental factors restricting the distribution of Chthamalus to the upper intertidal zone.
Cell surface recognition factors Cell surface recognition factors
Many Factors Influence Your Food Choices Many Factors Influence Your Food Choices
Primary factors affecting blood pressure Primary factors affecting blood pressure
A diagram showing one of Mendel’s crosses. True-breeding strains of pea plants with smooth and ... A diagram showing one of Mendel’s crosses. True-breeding strains of pea plants with smooth and ...
Genes and Risk Factors for Alzheimer Disease Genes and Risk Factors for Alzheimer Disease
Video: Mendel's Principles of Inheritance (Father of Genetics)

For a complete list of videos, visit our video library