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Author Question: Two factors that you have to take into account to know your true customer satisfaction are _______. ... (Read 44 times)

altibaby

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on: Jun 23, 2018
Two factors that you have to take into account to know your true customer satisfaction are _______.
 
  A) The 7/11 rule and the vocal minority
  B) The color of money and the value of repeat business
  C) The silent majority and the 11/4 rule
  D) The low cost of repeat customers and the cost of litigation

Question 2

The combination of all benefits that the customer receives for the investment that they have made is _____.
 
  A) Total benefits B) Lowest price
  C) Returned investment D) Perceived value


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abctaiwan

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Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

D


altibaby

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Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it

bigsis44

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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