[Answered] A claim message a. asks a customer to pay an overdue bill b. should be written in indirect order ...

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Author Question: A claim message a. asks a customer to pay an overdue bill b. should be written in indirect order ... (Read 87 times)

Zulu123

Hero Member
Posts: 525

on: Jun 23, 2018

A claim message

a. asks a customer to pay an overdue bill
b. should be written in indirect order
c. is a type of neutral message
d. none of the above

Question 2

The closing of a message

a. provides an opportunity to build goodwill
b. should identify any action required
c. should be friendly and courteous
d. all the above

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Marked as best answer by a Subject Expert

Hikerman221

Sr. Member
Posts: 346

Reply #1 on: Jun 23, 2018

Answer to Question 1

C

Answer to Question 2

D

Zulu123

Member
Posts: 525

Reply 2 on: Jun 23, 2018

Excellent

irishcancer18

Member
Posts: 310

Reply 3 on: Yesterday

Gracias!

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