Lynette received unsatisfactory service at a recent business ...

[K@]

Lynette received unsatisfactory service at a recent business dinner. In her persuasive claim message to the restaurant manager, she should enclose a copy of her restaurant receipt.
  Indicate whether the statement is true or false

Question 2

Claim messages should include a blow-by-blow chronology of the details of the problem to adequately inform the reader of the problem.
  Indicate whether the statement is true or false

[Leostella20]

Answer to Question 1

True

Answer to Question 2

False

[K@]

TYSM

[nguyenhoanhat]

Excellent