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Author Question: Your claim message will be most effective if you make a reasonable and valid request, present a ... (Read 166 times)

bucstennis@aim.com

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on: Jun 23, 2018
Your claim message will be most effective if you make a reasonable and valid request, present a logical case with clear facts, and display some anger and emotion.
  Indicate whether the statement is true or false

Question 2

Persuasive claim or complaint messages may involve damaged products, mistaken billing, inaccurate shipments, warranty problems, limited return policies, insurance snafus, or faulty merchandise.
  Indicate whether the statement is true or false


morrie123456

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Reply #1 on: Jun 23, 2018
Answer to Question 1

False

Answer to Question 2

True


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