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Author Question: If your message may create a hostile reaction, you should use the indirect strategy. Indicate ... (Read 226 times)

nummyann

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If your message may create a hostile reaction, you should use the indirect strategy.
  Indicate whether the statement is true or false

Question 2

If your receiver might overlook the bad news, it is appropriate to use the direct strategy.
  Indicate whether the statement is true or false



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olderstudent

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Answer to Question 1

True

Answer to Question 2

True




nummyann

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Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)


jackie

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

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