This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When you are writing to complain about something and you're worried that your reader might be ... (Read 58 times)

laurencescou

  • Hero Member
  • *****
  • Posts: 593
on: Jun 23, 2018
When you are writing to complain about something and you're worried that your reader might be reluctant to grant your claim, you should use ________.
 A) the indirect strategy
  B) the direct strategy
  C) both direct and indirect appeals
  D) passionate appeals

Question 2

Kyoung has an espresso maker that stopped working properly within the warranty period. He plans to write a claim letter to the company. Because he feels his request to have his espresso maker repaired at no cost is justified and will be granted, he should use ________.
 A) the indirect strategy
  B) the direct strategy
  C) a passionate appeal
  D) both direct and indirect appeals


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Cnarkel

  • Sr. Member
  • ****
  • Posts: 339
Reply #1 on: Jun 23, 2018
Answer to Question 1

A

Answer to Question 2

B


laurencescou

  • Hero Member
  • *****
  • Posts: 593
Reply #2 on: Jun 23, 2018
Correct answers!


Cnarkel

  • Sr. Member
  • ****
  • Posts: 339
Reply #3 on: Jun 23, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Did you know?

Hip fractures are the most serious consequences of osteoporosis. The incidence of hip fractures increases with each decade among patients in their 60s to patients in their 90s for both women and men of all populations. Men and women older than 80 years of age show the highest incidence of hip fractures.

Did you know?

Hypertension is a silent killer because it is deadly and has no significant early symptoms. The danger from hypertension is the extra load on the heart, which can lead to hypertensive heart disease and kidney damage. This occurs without any major symptoms until the high blood pressure becomes extreme. Regular blood pressure checks are an important method of catching hypertension before it can kill you.

Did you know?

Automated pill dispensing systems have alarms to alert patients when the correct dosing time has arrived. Most systems work with many varieties of medications, so patients who are taking a variety of drugs can still be in control of their dose regimen.

Did you know?

Thyroid conditions may make getting pregnant impossible.

Generally, the total tax burden in the United States is much lower than that of other industrialize Generally, the total tax burden in the United States is much lower than that of other industrialize
Frederick Douglass, having escaped from slavery in 1836, attracted large audiences as an antislavery Frederick Douglass, having escaped from slavery in 1836, attracted large audiences as an antislavery
Apothecary measures of weights were often used for prescription writing, especially for compounding. ... Apothecary measures of weights were often used for prescription writing, especially for compounding. ...
Severe arthritis can make everyday activities, like writing, typing, and handling objects Severe arthritis can make everyday activities, like writing, typing, and handling objects
Writing can lead to psychological benefits Writing can lead to psychological benefits
Kids writing Kids writing
Video: Spermatogenesis Animation

For a complete list of videos, visit our video library