This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When you are writing to complain about something and you're worried that your reader might be ... (Read 57 times)

laurencescou

  • Hero Member
  • *****
  • Posts: 593
on: Jun 23, 2018
When you are writing to complain about something and you're worried that your reader might be reluctant to grant your claim, you should use ________.
 A) the indirect strategy
  B) the direct strategy
  C) both direct and indirect appeals
  D) passionate appeals

Question 2

Kyoung has an espresso maker that stopped working properly within the warranty period. He plans to write a claim letter to the company. Because he feels his request to have his espresso maker repaired at no cost is justified and will be granted, he should use ________.
 A) the indirect strategy
  B) the direct strategy
  C) a passionate appeal
  D) both direct and indirect appeals


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Cnarkel

  • Sr. Member
  • ****
  • Posts: 339
Reply #1 on: Jun 23, 2018
Answer to Question 1

A

Answer to Question 2

B


laurencescou

  • Hero Member
  • *****
  • Posts: 593
Reply #2 on: Jun 23, 2018
Correct answers!


Cnarkel

  • Sr. Member
  • ****
  • Posts: 339
Reply #3 on: Jun 23, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

According to research, pregnant women tend to eat more if carrying a baby boy. Male fetuses may secrete a chemical that stimulates their mothers to step up her energy intake.

Did you know?

A recent study has found that following a diet rich in berries may slow down the aging process of the brain. This diet apparently helps to keep dopamine levels much higher than are seen in normal individuals who do not eat berries as a regular part of their diet as they enter their later years.

Did you know?

The Centers for Disease Control and Prevention (CDC) was originally known as the Communicable Disease Center, which was formed to fight malaria. It was originally headquartered in Atlanta, Georgia, since the Southern states faced the worst threat from malaria.

Did you know?

Signs and symptoms that may signify an eye tumor include general blurred vision, bulging eye(s), double vision, a sensation of a foreign body in the eye(s), iris defects, limited ability to move the eyelid(s), limited ability to move the eye(s), pain or discomfort in or around the eyes or eyelids, red or pink eyes, white or cloud spots on the eye(s), colored spots on the eyelid(s), swelling around the eyes, swollen eyelid(s), and general vision loss.

Did you know?

Throughout history, plants containing cardiac steroids have been used as heart drugs and as poisons (e.g., in arrows used in combat), emetics, and diuretics.

Generally, the total tax burden in the United States is much lower than that of other industrialize Generally, the total tax burden in the United States is much lower than that of other industrialize
Edward Bellamy, author of the utopian novel Looking Backward (1888) Bellamy’s socialism worried many Edward Bellamy, author of the utopian novel Looking Backward (1888) Bellamy’s socialism worried many
Cuneiform Writing Cuneiform Writing
Examples of Cuneiform Writing Examples of Cuneiform Writing
Writing can lead to psychological benefits Writing can lead to psychological benefits
Multimode Microplate Reader Multimode Microplate Reader
Video: Net filtration pressure and lymph formation, edema & blood velocity

For a complete list of videos, visit our video library