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Author Question: Routine request and response messages should be written using ________. A) the indirect strategy ... (Read 182 times)

JMatthes

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on: Jun 23, 2018
Routine request and response messages should be written using ________.
 A) the indirect strategy
  B) persuasive techniques
  C) the direct strategy
  D) heightened emotion

Question 2

Diana is in charge of telling employees about a new procedure for submitting expense claims. Many of her employees do not have access to company e-mail. What communication channel should she use?
 A) Text message
  B) Memo
  C) Phone call
  D) Letter


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olderstudent

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Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

B


JMatthes

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Reply #2 on: Jun 23, 2018
Thank you :)


olderstudent

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Reply #3 on: Jun 23, 2018
Happy to help you


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