This topic contains a solution. Click here to go to the answer

Author Question: Which of the following is the BEST way to draw attention to an enclosure that accompanies a sales ... (Read 164 times)

rlane42

  • Hero Member
  • *****
  • Posts: 594
Which of the following is the BEST way to draw attention to an enclosure that accompanies a sales message?
 a. Enclosed you will find a brochure complete with detailed illustrations.
  b. We are happy to enclose a self-addressed postcard for your response.
  c. As you can see on the enclosed folder, assembly of the desk is very simple.
  d. No wording is needed: an enclosure notation after the signature line is all that is necessary.

Question 2

It is important to display empathy when dealing with complaining customers.
  Indicate whether the statement is true or false



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Alyson.hiatt@yahoo.com

  • Sr. Member
  • ****
  • Posts: 354
Answer to Question 1

C

Answer to Question 2

T





 

Did you know?

Dogs have been used in studies to detect various cancers in human subjects. They have been trained to sniff breath samples from humans that were collected by having them breathe into special tubes. These people included 55 lung cancer patients, 31 breast cancer patients, and 83 cancer-free patients. The dogs detected 54 of the 55 lung cancer patients as having cancer, detected 28 of the 31 breast cancer patients, and gave only three false-positive results (detecting cancer in people who didn't have it).

Did you know?

Once thought to have neurofibromatosis, Joseph Merrick (also known as "the elephant man") is now, in retrospect, thought by clinical experts to have had Proteus syndrome. This endocrine disease causes continued and abnormal growth of the bones, muscles, skin, and so on and can become completely debilitating with severe deformities occurring anywhere on the body.

Did you know?

Warfarin was developed as a consequence of the study of a strange bleeding disorder that suddenly occurred in cattle on the northern prairies of the United States in the early 1900s.

Did you know?

Your heart beats over 36 million times a year.

Did you know?

Of the estimated 2 million heroin users in the United States, 600,000–800,000 are considered hardcore addicts. Heroin addiction is considered to be one of the hardest addictions to recover from.

For a complete list of videos, visit our video library