This topic contains a solution. Click here to go to the answer

Author Question: Zappos has simplified the information-seeking process for customers through the FAQ section on the ... (Read 35 times)

arivle123

  • Hero Member
  • *****
  • Posts: 569
Zappos has simplified the information-seeking process for customers through the FAQ section on the company website, effectively reducing the need for customers to call the company.
  Indicate whether the statement is true or false

Question 2

Word choice is
 a. unimportant.
  b. includes using acceptable jargon.
  c. a common communication barrier.
  d. all of these choices.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Awesome

  • Sr. Member
  • ****
  • Posts: 280
Answer to Question 1

T

Answer to Question 2

C





 

Did you know?

In the United States, there is a birth every 8 seconds, according to the U.S. Census Bureau's Population Clock.

Did you know?

The Babylonians wrote numbers in a system that used 60 as the base value rather than the number 10. They did not have a symbol for "zero."

Did you know?

Certain rare plants containing cyanide include apricot pits and a type of potato called cassava. Fortunately, only chronic or massive ingestion of any of these plants can lead to serious poisoning.

Did you know?

The most common treatment options for addiction include psychotherapy, support groups, and individual counseling.

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

For a complete list of videos, visit our video library